It is the policy of GRK Canada Ltd. to provide top quality fasteners that require no predrilling, suitable for all applications and provide strength and finishing that customers and construction codes require.
GRK Canada Ltd. ("GRK") warrants to the first retail purchaser that its Climatek™ coated and PHEINOX™ stainless steel screws will not rust under normal environmental conditions when used in accordance with the recommendations listed in GRK's Screw Selection Guide.
This warranty is not transferable.
GRK is not responsible for product failure caused by the improper use or installation of its own or other building materials. The warranty does not cover damage as a result of alteration, accident, misuse, neglect, reuse, or use not in accordance with the Screw Selection Guide.
The warranty is limited to the replacement of defective screws only.
To ship replacement product, GRK must obtain a social security number or Federal ID number for the address that the replacement product is shipped to. This is required by the United States Department of Homeland Security for all shipments coming to the United States from outside of that country.
To obtain service under this warranty, the original purchaser must return defective screws, photos of the project in which failure occurred, and purchase receipt from the retailer at which the screws were bought to:
GRK Canada Ltd.
1499 Rosslyn Road
Thunder Bay, Ontario
Replacement screws for covered defective screws will be shipped to original purchaser at GRK's expense.